Frequently Asked Questions

Browse the catalog, add reference materials to your cart, and proceed to checkout. You will be asked to declare the research setting the order is for. You can pay by credit or debit card or with cryptocurrency. Once confirmed, you'll receive an email with tracking details.

We accept Visa and American Express, plus Bitcoin and Ethereum. Mastercard is not supported on card checkout. Apple Pay and Google Pay appear when your device and browser support them. Card details are entered in a secure checkout hosted by Stripe and never reach our servers.

We supply academic, biotech, contract research, and laboratory buyers. Declaring the setting an order is destined for is a required step, it is recorded against the order, and it is reviewed before dispatch.

We ship within the US only. Economy takes 5-10 days, Standard 3-5 days, Express 1-2 days.

Yes. All orders ship in plain, unmarked packaging with no indication of contents. The return address shows only our company name.

Share your unique link with friends. They get 10% off their first order, and when they spend $25 or more, you get $5 store credit. No limit on referrals.

Credits are added to your account within 1-3 business days after your friend's order ships.

Every lot ships with a Certificate of Analysis issued by Janoshik Analytical, an independent third-party lab. A representative Certificate of Analysis is published on our sample CoA page so you can read the format before ordering.

Everything we sell is supplied strictly for in vitro laboratory and scientific research. Our products are not for human or animal consumption, not for diagnostic use, and not intended for any food, drug, or cosmetic application.

Each report is issued by Janoshik, an independent analytical lab. The test cards on our lab results page and product pages link directly to the lab so you can confirm the result at the source, not just take our word for it.

Peptides ship as lyophilized powder in sealed vials and require reconstitution with a suitable diluent for research work. Research supplies such as BAC water are sold separately and are not included by default.

Lyophilized vials keep best sealed and refrigerated away from light and moisture. Once reconstituted, store cold and use within the working window appropriate to your protocol. Each product page lists the shelf life on record.

These materials are sold for legitimate laboratory research within the US. You are responsible for confirming that the specific compounds you order comply with the regulations of your state and institution before purchasing.

We accept returns within 30 days for unopened products in original packaging. Contact support to initiate a return.

Refunds are processed within 5-7 business days after we receive your return. Bank processing may add 3-5 additional days.

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